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Return & Refund Policy

Fence return policies for damage/defective  items typically require to be in original, unused condition, with a 3-5 days of receiving fence.  Custom, cut, or installed products are non-returnable.
Key Aspects of Fence Returns:
  • Timeframes:
    • 3-5 Days
  • Conditions: Items must be in original, unused condition. 
  • Non-Returnable Items:
    • Custom-cut materials or custom colors.
    • Used, installed, or damaged products.
    • Steel products, certain posts, or gates
  • Costs:
    • Shipping: Customers  pay return shipping
    • Damaged/Defective Items: Contact immediately (often within 3-5 days) to initiate a claim for damaged goods.

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