Return & Refund Policy
Fence return policies for damage/defective items typically require to be in original, unused condition, with a 3-5 days of receiving fence. Custom, cut, or installed products are non-returnable.
Key Aspects of Fence Returns:
- Timeframes:
- 3-5 Days
- Conditions: Items must be in original, unused condition.
- Non-Returnable Items:
- Custom-cut materials or custom colors.
- Used, installed, or damaged products.
- Steel products, certain posts, or gates
- Costs:
- Shipping: Customers pay return shipping
- Damaged/Defective Items: Contact immediately (often within 3-5 days) to initiate a claim for damaged goods.
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